Terms of Service
These Terms of Service ("Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you", "Merchant", or "Tenant"), and HudlRound LLC, a Washington limited liability company operating out of Snohomish County ("HutlRound", "we", "us", or "our"), concerning your access to and use of the HutlRound platform, point-of-sale (POS) systems, e-commerce tools, event management features, and related services (collectively, the "Services").
By signing up for a HutlRound Account (as defined below) or by using any HutlRound Services, you agree to be bound by these Terms. If you do not agree with all of these Terms, then you are expressly prohibited from using the Services and you must discontinue use immediately.
1. Account Terms
1.1 Eligibility: You must be 18 years or older, or the age of majority in your jurisdiction, to open an account.
1.2 Account Creation: To access and use the Services, you must register for a HutlRound account ("Account"). You must provide your full legal name, current address, a valid email address, and any other information indicated as required. We may reject your application for an Account, or cancel an existing Account, for any reason, at our sole discretion.
1.3 Authority: If you are signing up for the Services on behalf of your employer or a corporate entity, you represent and warrant that you have the authority to bind that entity to these Terms.
1.4 Security: You are responsible for keeping your password secure. HutlRound cannot and will not be liable for any loss or damage from your failure to maintain the security of your Account and password.
1.5 Staff Accounts: Based on your subscription tier, you may create multiple staff accounts allowing other people to access the Account. You are solely responsible for: (a) ensuring your staff comply with these Terms; and (b) any breach of these Terms by your staff.
1.6 Responsibility for Activity: You are responsible for all activity and content such as photos, images, videos, graphics, written content, audio files, code, information, or data uploaded, collected, generated, stored, displayed, distributed, transmitted or exhibited on or in connection with your Account ("Materials").
Plain English
You must be 18+. You're responsible for your account, your password, and everything that happens in your store—including what your staff does.
2. HutlRound Services & License
2.1 Service Provision: HutlRound provides a multi-tenant Software-as-a-Service (SaaS) platform tailored for "Third Place" venues, including tabletop cafes, hobby shops, and community spaces. The Services include, but are not limited to, POS functionality, e-commerce storefronts, event ticketing and booking, and inventory management ("Mixed Ticket" checkout).
2.2 License Grant: Subject to your continued compliance with these Terms and payment of applicable fees, HutlRound grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services solely for your internal business operations.
2.3 Restrictions: You shall not (and shall not allow any third party to): reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code; modify, translate, or create derivative works; rent, lease, distribute, pledge, or assign rights; use for timesharing/service bureau purposes; or remove proprietary notices.
Plain English
We give you a license to use our tools for your business. Don't try to steal our code or rent out our software to others.
3. Your Responsibilities and Prohibited Uses
3.1 Compliance with Laws: You must use the Services in a manner consistent with all applicable laws and regulations, including local ordinances, consumer protection, food and beverage regulations, and age-restricted product laws.
3.2 Customer Relations: You are solely responsible for the goods or services that you sell (including description, price, fees, tax, defects, disclosures, or promotional content). HutlRound is not the seller of record for your products or events.
3.3 Prohibited Business: You may not use the Services for any illegal or unauthorized purpose. You may not violate any laws in your jurisdiction or the State of Washington.
Plain English
You're responsible for following the law and taking care of your customers. We just provide the tools; you run the business.
4. Fees, Billing, and Taxes
4.1 Fees: You will pay the Subscription Fees applicable to your plan. Fees are non-refundable.
4.1.1 Transaction Fees: HutlRound does not currently charge a transaction fee on sales you process through the Services. We reserve the right to introduce, change, or eliminate transaction fees, and other fees, on any Services at any time, in our sole discretion. If we introduce a transaction fee or change an existing one, we will provide you notice as described in Section 12.1 before it takes effect, and the updated fee will apply to sales processed after the effective date.
4.2 Payment Processing: HutlRound utilizes third-party payment processors (e.g., Stripe) to process Fees and your customers' payments. You agree to their terms.
4.3 Merchant of Record: When you connect your Stripe account through HutlRound (Stripe Connect), you — not HutlRound — are the merchant of record for every sale you process. You are the party your customers transact with, your business name is what appears on their card statement, and you are directly responsible for fulfillment, refunds, and chargebacks on your own sales. HutlRound facilitates the connection between your store and your own Stripe account; HutlRound is not a party to your transactions and does not collect, hold, or have authority to withhold your processing funds.
4.4 WA SaaS Taxes: HudlRound LLC is required to collect WA State and local sales tax on your Subscription Fees if your business is located within Washington.
4.5 Merchant Tax Liability: You are solely responsible for determining, collecting, and remitting all taxes (sales, use, B&O) from your own sales. HutlRound is NOT a marketplace facilitator for your sales.
Plain English
You pay us for the software, and right now that's it — we don't take a cut of your sales. We're not promising that forever though; if we ever add or change a transaction fee, we'll give you notice first. When you connect Stripe, you're the merchant your customers are paying — not us. We don't touch your money. If you're in WA, we have to charge you sales tax on your subscription. You're in charge of the taxes for the stuff you sell to your customers.
5. Point of Sale (POS), Events, and E-Commerce
5.1 POS Software & Hardware: HutlRound provides the POS software. You are responsible for procuring and maintaining all necessary hardware (tablets, printers, drawers).
5.2 Event Fulfillment: You are solely responsible for the fulfillment of all events, tournaments, or table reservations. HutlRound is not liable for overbooking or event cancellations.
5.3 Mixed Ticket Checkout: You are responsible for ensuring appropriate taxation and fulfillment routing for mixed carts (retail, cafe, and event items).
Plain English
We provide the POS software, you provide the hardware. You're in charge of running your events and fulfilling your orders correctly.
6. Intellectual Property and Customer Data
6.1 Materials: You retain ownership of your Materials. You grant HutlRound a license to store and display them to provide the Service.
6.2 HutlRound Rights: HudlRound LLC owns all right, title, and interest in and to the Services and Software.
6.3 Customer Data: You are the Data Controller of your end-customers' data. You must maintain a legally compliant Privacy Policy on your storefront.
Plain English
Your content stays yours, but we need permission to host it. We own the platform. You're responsible for protecting your customers' privacy.
7. Term and Termination
7.1 Term: Continues until terminated by either party.
7.2 Cancellation: You may cancel at any time via Support or account settings.
7.3 Termination by HutlRound: We reserve the right to modify or terminate the Service or your Account for any reason, without notice.
7.4 Effect: Upon termination, access ceases, fees are non-refundable, and any outstanding balance becomes immediately due.
Plain English
You can leave whenever you want. We can also close your account if needed. Any money you still owe us is due immediately.
8. Disclaimer of Warranties
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTY. HUTLROUND DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE SERVICE.
Plain English
The software is provided "as is". We try our best, but we don't promise it will always be perfect or available 100% of the time.
9. Limitation of Liability
HUTLROUND SHALL NOT BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF PROFITS, GOODWILL, OR DATA.
IN NO EVENT SHALL HUTLROUND'S CUMULATIVE LIABILITY EXCEED THE AMOUNT OF SUBSCRIPTION FEES PAID BY YOU IN THE SIX (6) MONTHS PRIOR TO THE CLAIM.
Plain English
If your business loses money, we aren't liable. Any payout we might owe you is capped at 6 months of your subscription cost.
10. Indemnification
You agree to indemnify, defend, and hold harmless HudlRound LLC from any claim arising out of: (1) your breach of these Terms; (2) your violation of any law; or (3) any aspect of the transaction between you and your Customer (fraud, tax failure, legal violation).
Plain English
If you break the law or these rules and we get sued because of it, you have to pay for our legal defense and any damages.
11. Governing Law and Jurisdiction
These Terms shall be governed by the laws of the State of Washington. Any disputes shall be finally resolved by the state or federal courts holding jurisdiction over Snohomish County, Washington.
Plain English
Legal disputes happen in Snohomish County, WA, under Washington law.
12. Modifications to the Service and Prices
12.1 Price Changes: We may change our prices and fees, or introduce new fees, from time to time. Any such change will take effect no sooner than 30 days after we provide you notice via the Site, email, or your account dashboard, and will apply prospectively to your next billing cycle or the next sale processed, as applicable. Your continued use of the Services after a price change takes effect constitutes acceptance of the new pricing.
12.2 Service Changes: HutlRound reserves the right to modify, add, remove, or discontinue any feature or Service, with or without notice.
Plain English
We'll give you 30 days' notice before any price or fee change takes effect — whether that's your subscription, a new fee, or an existing one going up or down. We can update, add, or stop parts of the service at any time.
13. General Conditions
13.1 Severability: If any provision is found unenforceable, it will be severed, and the rest will remain in effect.
13.2 Entire Agreement: These Terms constitute the entire agreement, superseding any prior proposals or communications.
13.3 No Waiver: Failure to enforce a provision does not waive our right to do so later.
13.4 Assignment: You may not assign or transfer these Terms or your Account without our prior written consent. HutlRound may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.
13.5 Force Majeure: Neither party is liable for delays or failures caused by events beyond its reasonable control, including natural disasters, internet or utility outages, acts of government, or failures of third-party providers (e.g., Stripe, cloud hosting).
13.6 Notices: We may provide notices to you via email to the address on your Account, through the Site, or via your account dashboard. Notices to HutlRound must be sent to the contact address on our Contact page.
Plain English
This is the whole agreement. If one part is found to be invalid, the rest of the rules still apply. You can't hand off your account to someone else without asking us first, and neither of us is on the hook for stuff outside our control (like a Stripe outage). We'll reach you by email or in the dashboard.
14. Third-Party Integrations & External Networks
14.1 Integration Availability: HutlRound may offer integrations with third-party platforms (e.g., Discord, Google Tag Manager, Mailchimp, Klaviyo) and external protocols (e.g., ActivityPub/Fediverse) to facilitate automation, marketing, and community engagement.
14.2 Third-Party Terms: Your use of any third-party integration is subject to the terms of service and privacy policies of that third party. You are responsible for reviewing and complying with those terms (e.g., the Google Tag Manager Terms of Service).
14.3 Responsibility for Content & Data: You are solely responsible for the content and data transmitted to third-party platforms via HutlRound. This includes ensuring appropriate consent for tracking pixels or marketing lists enabled via integrations.
14.4 Federated Content: If you enable Fediverse/ActivityPub features, you acknowledge that your blog posts and associated metadata are shared across a decentralized network. Once shared, this data is public and beyond HutlRound's exclusive control.
14.5 No Guarantee of Service: HutlRound is not responsible for any interruptions, data loss, or functional changes caused by third-party providers or external network protocols. We reserve the right to modify or discontinue any integration at any time.
Plain English
If you use Discord, Google, or other apps with HutlRound, you have to follow their rules too. You're in charge of the data you send to them.
15. Copyright Complaints (DMCA)
15.1 Respect for IP: HutlRound respects the intellectual property rights of others and expects Merchants to do the same. Materials uploaded by Merchants, including content shared via blog, storefront, or federation (ActivityPub/Fediverse) features, remain the sole responsibility of the Merchant who posted them.
15.2 Notice of Infringement: If you believe content available through the Services infringes your copyright, you may submit a notice to our designated agent that includes: (a) a physical or electronic signature of the copyright owner or authorized agent; (b) identification of the copyrighted work claimed to be infringed; (c) identification of the material claimed to be infringing and information reasonably sufficient to locate it; (d) your contact information; (e) a statement that you have a good faith belief the use is not authorized; and (f) a statement, under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on behalf of the owner.
15.3 Designated Agent: Copyright notices should be sent to HudlRound LLC via our Contact page, marked "DMCA Notice."
15.4 Counter-Notice and Repeat Infringers: A Merchant who believes their content was removed in error may submit a counter-notice meeting the requirements of 17 U.S.C. § 512(g). We reserve the right to remove content, disable access, and terminate the Accounts of repeat infringers.
Plain English
If someone posts content through HutlRound (including federated blog content) that infringes your copyright, tell us and we'll take it down. Repeat offenders can lose their account.
Questions? Contact us